AI accelerates answers; who makes the decisions?

Column

Project Management

September 25, 2026

AI accelerates answers; who makes the decisions?

The speed of technology only becomes an advantage when it is accompanied by the capacity to understand, verify, and assume responsibility for the results

Imagine a team that starts producing in an afternoon the analyses that previously required a week. The change seems to justify the investment in artificial intelligence. But, before accounting for the gain, it is worth asking who examined the results, what information supports the conclusions, and how much time will be needed to use them safely. If production accelerates and evaluation remains limited, part of the work has merely changed places.

One of the most important issues in AI adoption is what happens when the capacity to produce answers grows faster than the capacity to verify them. For managers, this difference can appear in reports, projects, forecasts, and recommendations. The document is ready, but the decision still requires someone capable of vouching for it.

A recent debate on the Navier-Stokes equations helps to understand this situation. In September, OpenAI announced a proposed solution to a mathematical problem related to the equations that describe fluid motion. According to the company, approximately 10,000 AI agents participated in the effort that produced the demonstration in 88 hours. The announcement indicated a relevant computational research capability, but also raised questions about the origin of the contributions and their recognition (OpenAI, 2026).

For organizations, the most useful point of this episode lies in the distance between obtaining a result and transforming it into reliable knowledge. This distance needs to be factored into productivity evaluation. A team can produce more and still accumulate conclusions that no one has had the opportunity to examine adequately. The gain is only complete when the result can guide a decision.

Productivity needs to include verification

In management, it is usually easier to measure execution time than the quality of judgment. It is possible to record how many reports were delivered and how many hours were saved. Assessing whether the team identified an inadequate hypothesis, avoided a hasty interpretation, or realized that data was missing requires more careful monitoring. With AI, it is important to give more visibility to this second type of work.

Consider a demand analysis that recommends reducing the stock of a certain product. The system can organize the data and present a convincing justification. Before acting, however, someone needs to check if the history includes a stockout: low sales may reflect a lack of merchandise, not a lack of customers. The decision depends on knowing the business and examining the meaning of the numbers.

This example shows why the person responsible for validation should participate from the definition of the task. They need to know what will be evaluated, what data is available, and what evidence would justify accepting the conclusion. Leaving this responsibility until the end favors a rushed review, especially when the presentation already seems complete and the deadline has been consumed by the expectation of delivery.

The verification effort should also track the consequence of the decision. A draft internal communication might undergo a simple review. A recommendation that alters an engineering design or commits resources requires testing, documentation, and expert evaluation. Applying the same procedure to everything wastes time in some situations and leaves others insufficiently examined.

Terence Tao offers a useful contribution to this discussion by distinguishing the production of proofs from their verification, explanation, and incorporation into collective knowledge. His argument helps to realize that accelerating one step can increase the demand on subsequent steps (Tao, 2026). In companies, this reflection recommends evaluating the complete process: time to decision, rework, identified errors, and ability to explain the conclusion.

It is in this sense that a demanding adoption of AI is understood as necessary. The tool can take on extensive tasks, explore alternatives, and help confer results. It is up to the organization to create conditions to leverage this capability, including time and people to evaluate what has been produced. The verification must be foreseen in the project and budget.

Knowledge is also in the journey

The Navier-Stokes case adds another dimension. Mathematician Tristan Buckmaster, who worked on problems related to Levent Alpöge, reported using AI tools and inputting drafts into Codex. He questioned a possible influence of these interactions on OpenAI’s result, although he stated he did not know if his data had been used (Buckmaster, 2026).

The company responded that an internal investigation had ruled out the influence of Buckmaster’s prompts from the previous two months, including through training. This response should accompany the presentation of the suspicion, preserving the difference between an allegation and the conclusion disclosed by the organization involved (OpenAI, 2026).

Regardless of the outcome of this controversy, I see a practical issue for knowledge management. A research or a project holds value before the final delivery. Hypotheses, failed tests, choice criteria, and discarded solutions reveal what the team has learned. When this material goes through external tools, the organization needs to decide what information can be used, under what conditions, and how the path will be recorded.

Authorship must also follow this path. In an AI-assisted project, someone formulates the problem, selects information, establishes constraints, and interprets results. These contributions need to remain visible. Simply recording who requested the last response can erase an important part of the team’s work and make it difficult to identify responsibilities.

Consider a system developed with AI support that works during the presentation but fails after deployment. To fix it, the team needs to know the design decisions, the test conditions, and the known limits. A history of instructions can help, but it needs to be accompanied by documentation that allows another professional to understand and continue the work.

Therefore, a delivery must include the necessary explanation for its continuity. This practice protects the organization’s investment and reduces dependence on a person or tool. Time savings in execution lose part of their value if maintenance requires rebuilding everything that was done.

Educate people to assume responsibility

As a Computer Engineering professor, I consider the relationship between outcome and learning especially important. An activity may be completed without the person who submitted it being able to explain the choices made. Education needs to create opportunities to identify this difference, because the professional will be called upon to make decisions in situations that were not foreseen in the exercise.

This requires reviewing what is asked and what is evaluated. In addition to presenting a solution, the student may be asked to justify their hypotheses, compare alternatives, and explain under what conditions they would change their decision. The use of AI can integrate this process, provided that its participation is explicit and the work allows for the evaluation of the reasoning developed.

In companies, the same concern should guide the training of beginner professionals. If all analysis tasks are delegated to the tool, it will be necessary to preserve other opportunities to learn to recognize problems. The review capability depends on technical knowledge and contact with the consequences of choices. It is not enough to appoint a reviewer without providing the conditions for them to develop this judgment.

For Brazilian universities and companies, there is room for cooperation in projects that combine the use of AI and validation in real-world situations. Working with a defined problem, pre-defining success criteria, and comparing results with observed data can yield more useful gains than adopting tools solely based on the hype of their announcements. It also allows for discussions on confidentiality, credit, and responsibility before conflicts arise.

The potential of technology is significant, and harnessing it requires changes in work organization. Professionals capable of formulating good questions, recognizing limitations, and explaining decisions will play a central role in this process. Their contribution needs to be valued even when it manifests as a less optimistic conclusion, a deadline revision, or the decision to perform another test.

The Navier-Stokes case helps put that choice in perspective. The ability to produce results is advancing, and institutions need to develop ways to incorporate them with confidence. For a manager, a question should accompany every promise of acceleration: who is able to explain and assume the decision that will come next? The answer indicates how much of the contracted technology is being transformed into the organization’s capability.

To access the references of this text click here

Who wrote this column

Maurício Acconcia Dias

Possui graduação em Ciência da Computação pela Universidade Federal de Lavras, mestrado e doutorado em Ciências da Computação e Matemática Computacional pela Universidade de São Paulo e MBA em Data Science Analytics pela USP/Esalq. Atua com desenvolvimento de hardware para sistemas inteligentes aplicados à robótica. É consultor em Data Science & Analytics e Desenvolvimento de sistemas embarcados e orientador do MBA USP/Esalq.

You may also like

October 02, 2026

Determinants of supermarket location in São Paulo

A study investigated the determining factors for supermarket location in the state of São Paulo, with the objective of investigating the factors that explain the presence and expansion of these establishments, considering socioeconomic, demographic, and market dimensions. Data from the 2010 and 2022 Demographic Censuses of IBGE and information from the National Registry of Legal Entities of the Federal Revenue of Brazil were used to build a georeferenced database. A Random Forest classification model was applied, adjusted by grid search with cross-validation, prioritizing the recall-macro metric due to the imbalance of the dependent variable, which represented the presence or absence of supermarkets within a 50-meter buffer. The results indicated that supermarket location is strongly associated with demographic, income, and population characteristics in the surrounding area. The analysis of variable importance showed that sociodemographic factors, such as elderly literacy, household income, and the presence of other food establishments, exerted significant influence, especially in the immediate vicinity. The findings reinforced the hypothesis that the spatial distribution of supermarkets is not random, being conditioned by socioeconomic characteristics and the commercial structure of the territory, offering subsidies for business decisions and urban planning.

Keywords: Spatial Analysis; Machine learning; Expansion; Commercial location; Supermarkets.

Neuroscience And Learning In Education

October 02, 2026

Anti-Racist Education: Inclusive Educational Practices and Social Development

Antiracist education, understood as a structuring axis of inclusive education and social development, was investigated in the Brazilian context. The study aimed to identify and analyze, based on legal documents and teachers’ perceptions, educational practices capable of promoting antiracism in school and society, and how the implementation of Laws nº 10.639/03 and nº 11.645/08 contributed to social justice. A qualitative and documentary approach was adopted, with analysis of educational legislation, curricular guidelines, institutional reports, and academic literature. Complementarily, a semi-structured questionnaire was applied to 295 Basic Education teachers. The data were evaluated quantitatively and qualitatively, through thematic content analysis, and validated with bibliographic studies. The results revealed a paradox: despite a robust legal framework, the implementation of antiracist policies proved fragile and sporadic, with a lack of teacher training, adequate teaching materials, and monitoring. Significant educational inequalities between white and black students were found to persist, and most teachers acknowledged the occurrence of racism in schools, but without clear institutional protocols. Neuroscientific analysis showed that racism negatively impacts students’ cognitive and emotional development. It was concluded that antiracist education is central to quality education, requiring political commitment, public investment, and intersectoral articulation. The integration of Neuroscience in teacher training and the production of qualified materials are crucial to strengthen the school’s role in building a more just and inclusive society.

Keywords: Social Development; Antiracist Education; Social Justice; Law 10.639/03; Inclusive Educational Practices.

Neuroscience And Learning In Education

October 02, 2026

Paths of Inclusion: Perceptions of Parents and Teachers on the Schooling of Students with Dual Exceptionality in the Brazilian Context

Dual Exceptionality, characterized by the coexistence of High Abilities/Giftedness and neurodevelopmental disorders, represents a complex phenomenon that challenges traditional identification and schooling models. The study aimed to understand the perceptions of parents or guardians, teachers, and other education professionals regarding the schooling of students with Dual Exceptionality in the Brazilian context, investigating challenges, pedagogical strategies, and possibilities for inclusion based on equity. The research adopted a qualitative, exploratory, and descriptive approach, and collected data through an online, voluntary, and anonymous questionnaire answered by 25 participants. Discursive data were analyzed using thematic content analysis. The results indicated that knowledge about the topic is often built from personal and professional experiences, revealing gaps in systematic training. Difficulties were identified in identifying these students, in teacher training, and in implementing individualized educational plans, pedagogical flexibility, and curriculum enrichment. Socio-emotional repercussions, such as frustration and low self-esteem, were reported. However, some schools demonstrated inclusive practices based on equity, articulating specific needs and potentialities. Although the results do not allow for generalizations, they highlighted the need to strengthen professional training and the articulation between school, family, and specialized services. It was concluded that the inclusion of students with Dual Exceptionality requires practices that simultaneously recognize their difficulties and potentialities, ensuring equitable conditions for participation, learning, and development.

Keywords: Human development; Teacher training; School inclusion; Neurodivergence; Pedagogical practices.

October 02, 2026

Data Transformation into Strategy: Applied Research for Ecotourism Operation Optimization

The growing demand in ecotourism in Minas Gerais has driven the search for business intelligence to transform customer data into strategic information. The study aimed to structure a data science pipeline to collect, segment, and classify the customer base of an ecotourism operation, in order to optimize marketing actions and anticipate market movements. An exploratory, quali-quantitative research was conducted through a case study. 2,777 transactional records from an ecotourism company, referring to January 2024 to December 2025, were used. The methodological process involved automated data collection (Google Sheets API), processing and enrichment (ETL), validation, and creation of RFM (Recency, Frequency, and Monetary Value) attributes. Dimensionality reduction via PCA and K-Means clustering was applied, with the number of clusters defined by the Elbow method and Silhouette Score. The results were validated with DBSCAN and K-Medoids. The results revealed the identification of three behavioral customer segments: “Loyal”, “Low Value”, and “Potential”. The “Loyal” segment represented the highest accumulated economic value, while the “Potential” segment stood out for its high average ticket and potential for conversion into recurrence. The integration of data analysis techniques proved to be a robust and replicable method for generating intelligence in ecotourism. It was concluded that the structured data science pipeline enabled the behavioral segmentation of the customer base, the statistical validation of the groups, and the creation of a predictive system for new buyers, providing subsidies for data-driven strategic decisions and future analyses.

Keywords: Clustering; Business intelligence; Machine Learning; Customer segmentation; Decision making.

October 02, 2026

Classification of defaulting customers using supervised machine learning techniques

The risk of default in credit operations demanded analytical approaches to anticipate losses. This study comparatively evaluated the performance of supervised machine learning models in classifying defaulting customers in credit card operations. The public dataset “Default of Credit Card Clients” from the University of California Irvine was used, with 30,000 observations and class imbalance. The algorithms Logistic Regression, Random Forest, and Extreme Gradient Boosting were employed. The imbalance was addressed by assigning weights to the classes, and model optimization occurred with the RandomizedSearchCV method, prioritizing sensitivity. Cross-validation results indicated that the Extreme Gradient Boosting model showed a higher capacity for identifying the defaulting class and better discriminatory performance, followed by Random Forest and Logistic Regression, with a sensitivity of 0.8250 and an AUC-ROC of 0.7844 for XGBoost. Interpretability analysis, conducted by the Shapley Additive Explanations (SHAP) technique, highlighted the predominance of variables associated with payment behavior, especially the history of delays. It was concluded that tree-based models, particularly boosting techniques, proved to be more suitable for capturing complex patterns in the data, configuring themselves as consistent alternatives for credit risk management.

Keywords: Machine Learning; Credit Card; Classification; Extreme Gradient Boosting; Credit Risk.

October 02, 2026

Sentiment Analysis on Brazilian Banks on Twitter/X: Comparison between Traditional and Digital Institutions

A study analyzed public perception of Brazilian financial institutions on the Twitter/X platform, highlighting the importance of sentiment monitoring on social networks for understanding reputation and customer experience in the banking sector. The objective was to compare user perception of the image and reputation of traditional and digital banks, based on the sentiment patterns identified in the analyzed manifestations, seeking to identify structural differences between these groups. The methodology was based on the analysis of 1,096 tweets collected between November 2022 and June 2023. Two complementary sentiment analysis approaches were used, the sum and the average of labels, to capture the majority sentiment and nuances of perception. Additionally, the Market Profile Model, with indicators of emotional reputation, reputational risk, neutrality, and polarization, and the Banking Clustering Model, which allowed grouping institutions according to perception patterns, were developed. The results indicated a predominance of neutral and negative sentiments, a higher volume of interactions in digital banks, and structural differences in the emotional intensity of perceptions, with greater stability in digital banks and greater polarization in traditional ones. It was concluded that the combination of analytical and statistical techniques contributed to an in-depth understanding of institutional image in the digital environment, demonstrating the importance of data-driven reputation management strategies.

Keywords: Digital banks; Traditional banks; Data modeling; Opinion mining; Social Networks.

October 02, 2026

Optimization of annual budget planning through project management methodologies

The Annual Budget Planning (POA) is a crucial process for translating organizational strategy into operational and financial goals, but it frequently faces deadline pressures, interdepartmental dependencies, and the repetition of habitual expenses. The study aimed to analyze how the combined application of project management practices and Zero-Based Budgeting (OBZ) can optimize the POA. To this end, a case study was developed in the Brazilian operation of a publicly traded company in the beverage sector, using documentary research of its 2023 results report and an anonymous questionnaire applied to 47 respondents. Documentary analysis indicated growth in net revenue, expansion of gross profit and adjusted EBITDA, and contained advancement of selling, general, and administrative expenses, suggesting cost discipline and operational leverage. The complementary survey revealed a high perception of cascading effect on the schedule, strong support for defining cost package owners, and a preference for technical justification of expenses, in addition to demand for controlled flexibility after the baseline definition. It was concluded that structuring the POA as a project, associated with the rigor of OBZ, increased the process predictability, reinforced accountability for expenses, and broadened the coherence between budgetary execution and economic-financial performance.

Keywords: Cost Control; Operational Efficiency; Zero-Based Budgeting; PMBOK; Beverage Sector.