School Climate
Education
School Management
September 18, 2023
Management and motivation in the perception of school employees: a study from 2012 to 2022
DOI: 10.22167/2675-6528-20230068
E&S 2023,4: e20230068
Diana de Souza Cara; Natália Capristo Navarro
A place for coexistence, learning, and personal development, the school, highly focused on students, may in some cases be unsatisfactory regarding its staff. This article discusses the issue of school management in Brazilian schools, seeking to understand if the adopted management models impact their staff, more precisely, if they influence motivation and school climate, positively or negatively.
According to Lima[1], school management can contribute to a positive climate within the school, and this favors pedagogical work, as it brings people closer around the common objectives of this institution. Based on this assertion, an analysis was carried out to verify if other authors agreed with this vision. It was identified that one way to seek this more positive climate is through democratic management, which, according to Souza[2], has been undergoing a development process within Brazilian schools, with teachers and managers building more horizontal dialogues to deal with day-to-day school problems. For Lima[3], however, democratic school management is a continuous and never-concluded process of experiencing democracy within school units.
Fauri[4] goes further and argues that the school environment should be relaxed and cooperative, built through constant dialogue, where people feel comfortable expressing their opinions without fear of judgment or retaliation. The author also states that the manager needs to be aware that their attitudes and behaviors can cause discomfort in the team and, according to her, this is something that needs to be addressed, as the lack of employee motivation can interfere with both their professional and personal lives.
According to Novello[5], studies on school climate that go beyond common sense are recent in Brazil, a fact that impacted the analysis of the subject, demonstrating that much can still be studied. Therefore, an exploratory research was decided upon through the systematic review methodology, based on secondary data that allowed an analysis of what has already been produced on the subject. This review consisted of a study guided by the research protocol, developed from the following question: “what is the impact of management on school climate and employee motivation?”.
The research aimed to analyze the influence of school management on employee motivation and the climate of educational institutions, based on literature produced over a ten-year period. The theme proved relevant in that it can contribute to a reflection on actions through which managers can motivate their teams and inspire positive attitudes, retaining talent in school units.
The indexing databases used were Scielo and Google Scholar. Only works in Portuguese were considered, within the chronological parameter of 2012 to 2022. The descriptors used were: school climate, school management, communication, leadership, motivation, and active listening. During data extraction, the search presented 260 results, of which 209 were excluded for not being in accordance with the proposed theme; one was eliminated for being a duplicate, and another, for being a book chapter. This left 49 studies, including articles, theses, and dissertations, which were duly analyzed. To proceed with the systematic review, three inclusion criteria (CI) and three exclusion criteria (CE) were established, shown below:
- CI1 – Works present in the aforementioned indexing databases;
- CI2 – Works that were in accordance with the proposed theme;
- CI3 – Studies that contemplated the reality of Brazilian schools;
- CE1 – Works not related to the proposed theme;
- CE2 – Studies that did not only contemplate the reality of Brazilian schools;
- CE3 – Works that did not fully meet the inclusion criteria.
In Table 1, below, it is possible to view the works found in the search, according to the previously established criteria:
Table 1. Selected works, analyzed and submitted to the inclusion and exclusion criteria
| No. | Selected articles | Year | Criterion applied |
| 1 | KNOBLAUCH, Adriane et al. Survey of research on school culture in Brazil. | 2012 | CE1 |
| 2 | VELOSO, Luísa et al. Participation of the educational community in school management. | 2012 | CE2 |
| 3 | JUSTO, Maria Christina. Course coordination in higher education: performance, functions, possibilities, and limits. | 2013 | CE3 |
| 4 | PASSADOR, Cláudia Souza; SALVETTI, Thales Silveira. Democratic school management and critical organizational studies theoretical convergences. | 2013 | CE3 |
| 5 | FAURI, Marielza Teipel. Interpersonal relationships in the school context and the performance of management: a case study. | 2014 | CI1, CI2, CI3 |
| 6 | BEZERRA, Maura Costa. Being a manager of early childhood education: what meanings are attributed in professional culture? | 2014 | CE3 |
| 7 | SILVA, Andréia Ferreira; SOUZA, Antônio Lisboa Leitão. Conditions of school work: challenges for municipal education systems . | 2014 | CE3 |
| 8 | PEREIRA, Fátima; MOURAZ, Ana. Crisis of school education and teachers’ perceptions of their work: professional identity and school climate under analysis. | 2015 | CE2 |
| 9 | COELHO, Fabiana Martins. The daily life of school management: the case method in the systematization of problems. | 2015 | CE1 |
| 10 | COSTA, Andreia Rubina da Conceição; BENTO, António V. Leadership practices and behaviors in the management of school human resources. | 2015 | CE3 |
| 11 | OLIVEIRA, Ana Cristina Prado de; WALDHELM, Andrea Paula Souza. Director leadership, school climate and student performance: what is the relationship? | 2016 | CI1, CI2, CI3 |
| 12 | ESTRELA, Eliana Nunes. Cooperative learning: an experience in a public school in the municipality of Jardim Ceará. | 2016 | CE1 |
| 13 | RAMOS, Fernando Manuel Freire da Silva. The general council as an instrument of public governance – case study: the grouping of schools of São João do Estoril. | 2016 | CE2 |
| 14 | ALVES, Wanderson Ferreira. Evaluate and manage: strength and misery of an ideology present in educational policies contemporary. | 2016 | CE1 |
| 15 | LOPES, Mário da Lomba. Administration and management of secondary schools in Cape Verde: perspectives and practices of directors. | 2017 | CE2 |
| 16 | ABDIAN, Graziela Zambão et al. Meanings of policy and management in research on the school. | 2017 | CE3 |
| 17 | ALVES, Márcia Galdino. School management: challenges and possibilities of participatory management in public schools. | 2017 | CE3 |
| 18 | LIMA, Licínio C. Why is it so difficult to democratize the management of public schools? | 2018 | CI1, CI2, CI3 |
| 19 | OLIVEIRA, Ana Cristina Prado de; CARVALHO, Cynthia Paes de. School management, director’s leadership and educational outcomes in Brazil. | 2018 | CI1, CI2, CI3 |
| 20 | OLIVEIRA, Ivana Campos; VASQUES-MENEZES, Ione. Literature review: the concept of school management. | 2018 | CI1, CI2, CI3 |
| 21 | PEREIRA, Rodrigo da Silva; SILVA, Maria Abádia da. Educational policies and management conception: what high school principals in the Federal District say. | 2018 | CI1, CI2, CI3 |
| 22 | SOUSA, Ivonete Ferreira. et al. The networks of integral education in the Federal District under the prism of school management. | 2018 | CE3 |
| 23 | PASCHOALINO, Jussara Bueno de Queiroz. School management in basic education: constructions and strategies facing professional challenges. | 2018 | CE3 |
| 24 | BOTLER, Alice Miriam Happ. School management for a fairer school. | 2018 | CE2 |
| 25 | FALSARELLA, Ana Maria. Studies on school culture: form, traditions, community, climate, participation, power. | 2018 | CE3 |
| 26 | ELLER, Edson Wander. The conception of conflict mediation in the school environment. | 2019 | CE3 |
| 27 | MIRANDA, Antônio Carlos et al. Factors affecting the school climate: the teachers’ vision. | 2019 | CI1, CI2, CI3 |
| 28 | MORO, Adriano et al. Assessment of school climate: construction and evaluation of measurement instruments. | 2019 | CI1, CI2, CI3 |
| 29 | SOUZA, Ângelo Ricardo de. The conditions of democratization of the management of the Brazilian public school. | 2019 | CI1, CI2, CI3 |
| 30 | DIAS, Gueroliny Ruany Uchôa. School management and practices for conflict reduction: restorative justice in question. | 2019 | CE1 |
| 31 | FERRINHO, Lisa Mateus. The aggregation of schools and the (re)construction of an identity matrix: the leadership of the school principal. | 2019 | CE2 |
| 32 | BENEVIDES, Tacila Maria Alves. Management and equity: the challenge of dropout in the 1st grade of the Ananias do Amaral Vieira High School . | 2019 | CE1 |
| 33 | OLIVEIRA, Regina Tereza Cestari. The changes in the forms of school management in the context of the new public management in Brazil and Portugal. | 2019 | CE2 |
| 34 | NOVELLO, Rejane. Positive interpersonal relationships: an ethnographic study in a municipal school in Cascavel, PR. | 2020 | CI1, CI2, CI3 |
| 35 | HOLANDA, Cristiane Carvalho. The development of socioemotional skills in biocentric education, in cooperative learning and in circles of peace building from an autobiographical narrative . | 2020 | CI1, CI2, CI3 |
| 36 | GOBBI, Beatriz Christo et al. Good management improves school performance, but what do we know about the effect of management complexity on this relationship? | 2020 | CE1 |
| 37 | BANDLER, Paula Cristina Castro Pinheiro. The formative dimension as a mobilizer of supervisory action. | 2021 | CI1, CI2, CI3 |
| 38 | BRÁS, Ana Sofia da Conceição. Leadership and organizational culture: the impact of the director’s leadership on culture . | 2021 | CI1, CI2, CI3 |
| 39 | TAVARES, Ezequiel. The role of communication in the relationship between school and family: a case study in a school for 2nd and 3rd cycle of basic education. | 2021 | CE2 |
| 40 | OLIVEIRA, Vanessa Paula. Institutional self-assessment as an edu-communication tool at the service of democratic and participatory school management. | 2021 | CE3 |
| 41 | LIMA, Maria de Fátima Magalhães. Selection of directors and the meaning of school management: perceptions of directors on the management plan. | 2021 | CE1 |
| 42 | LIMA, Carla Valéria Farias. “Learning to be a school director being”: a look at the learning of beginner directors. | 2022 | CI1, CI2, CI3 |
| 43 | LIMA, Daniel Hidalgo; PERES, Maria Fernanda Tourinho. School climate and health research in Brazil – a scoping review. | 2022 | CI1, CI2, CI3 |
| 44 | PERRELLA, Cileda dos Santos Sant’anna; ALENCAR, Felipe. Management for results and control actions in the São Paulo educational policy. | 2022 | CI1, CI2, CI3 |
| 45 | RABELLO, Luis Gustavo. School management in times of pandemic: impacts and challenges of private schools in Varginha-MG. | 2022 | CE3 |
| 46 | SIMIELLI, Lara. Systematic review of Brazilian literature on school principals. | 2022 | CI1, CI2, CI3 |
| 47 | ALVES, Thaís Lopes de Lucena; BISPO, Marcelo de Souza. Formation of school public managers in light of practical reflexivity. | 2022 | CE1 |
| 48 | SILVA, Maria Cristiane Lopes et al. Weaving looks at conflict management in school. | 2022 | CE1 |
| 49 | RAGAZZO, Carlos Emmanuel Joppert; ALMEIDA, Guilherme. A data-driven strategy for training directors. | 2022 | CE2 |
Figure 1, below, shows the selected studies at the end of the primary data analysis, after being subjected to inclusion and exclusion criteria. Of the 49 studies selected for deeper analysis, 17 were considered suitable for discussion of the proposed theme, while 32 were evaluated as insufficient for this systematic review because they did not meet the aforementioned inclusion criteria.

Figure 1. Selection of works
Source: Original research results.
To begin the journey to understand more about school management, it is necessary to understand the concept of management, a word originating from the Latin gestione which, according to Oliveira and Vasques-Menezes[6], is the act of administering; over time, however, the term has come to have a more pedagogical and political character.
Simielli[7] conducted a study in which articles developed in Brazil from 1989 to 2019 about school principals were analyzed. The author verified that, in the country, there are few studies on the topic and that, moreover, only around 6% of articles on school management focus on managers – hence the importance of this theme continuing to be explored.
Pereira and Silva[8] raised the following question in their research: “in your understanding and experience, how is effective school management constituted?” According to them, the answers were that it is through:
a) “participation and dialogue” (46%);
b) “human and material resources” (26%);
c) “professional engagement” (26%).
Thus, it is observed that dialogue was seen as important by most participants.
When discussing the topic of school management, it is necessary to address one skill in particular: leadership. It is worth evaluating the position of Souza[2], who believes that leadership capacity is difficult to assess through competitions, given that the leader is expected to possess certain subjective values, therefore, difficult to measure. Simielli[7] goes further in the discussion, as she assesses that school leadership needs to become a structured research field in Brazil. The author argues that the topic should be a priority on the governmental agenda, since managers play a significant role in promoting quality education, which is legitimized by Brás[9]; who states that it is possible to verify that a strong organizational culture depends on effective leadership, which can even contribute to student outcomes. This view is also corroborated by Oliveira and Waldhelm[10], who cite that some attention is already being given to the field of management and leadership in schools, considered as important influencing factors in student learning outcomes.
In general, shared leadership has been seen as more effective than centralization in the manager’s person[9]. For it to become possible in the school, the leader is expected to be democratic and, preferably, charismatic. For Brás[9], it is possible to reach this level of leadership through continuing education. The investigation needed next, then, is about democratic management. Is this model used in Brazilian schools? How can it facilitate the work of managers?
Through democratic management, decision-making is shared with the school community. According to Souza[2], democracy demands a willingness to dialogue from the manager, and therefore, it is expected that they be willing to listen actively. Still according to the author, without dialogue there is no contradiction, and without contradiction there is no democracy. Therefore, it is healthy to have different opinions, which is usually beneficial for discussions and decision-making. Bearing in mind that the school is a space for building citizenship, Souza[2] also mentions that it is important for the manager to know how to measure the school’s democratic levels, to enable comparison and promote a development process over time.
With the decentralization of decision-making in schools, some groups become more heard, such as the Parents and Teachers Association and the student council[11]. These entities can contribute to the school’s demands, bringing diverse points of view that may be unknown to managers. Oliveira and Vasques-Menezes[6] observed that research on the theme of school management with an emphasis on democratic management has increased in recent years, but still needs to be further explored in schools. According to Lima[3], factors such as a clear vision from all members of the school community, ambitious goals, strong leaders, more professional teachers, and families capable of opining on decisions form the basis of institutions that present the best results.
Once the school community is engaged in the decision-making process, the manager can seek support to face the problems that arise, because, according to Souza[2], democracy gains strength when it transforms concrete social relations. According to the author, there is another instrument that can contribute to democratic management: the construction of the Political Pedagogical Project (PPP), whose ideal elaboration scenario would involve the participation of most members of the school community. It is noticeable that, by feeling part of the school, the community feels comfortable collaborating in solving problems and in the continuous improvement of the school environment, which become shared objectives for everyone[12]. This active participation of the entire community aims to guarantee the quality of teaching[6], which is the school’s reason for being.
It is therefore recommended that the manager facilitate the existence of more democratic management in the school, as this will allow them to share decision-making with the school community and seek support whenever necessary. In this way, everyone will feel part of the school context, which can generate more motivation.
One of the school manager’s duties is precisely to motivate employees to achieve the institution’s objectives. When he is seen as a partner, a climate of trust and belonging is created, which occurs especially when he respects each person and contributes to the personal and professional development of each one[13]. Novello[5] states that when professionals feel engaged, organic collaboration is generated, through which they help each other naturally, as the main objective is the common good of the group and the success of the team. According to Holanda[14], it is important for the manager to know how to value each person’s talents so that together they can achieve the school’s objectives, because, added together, these skills create a more complex team, in which aptitudes complement each other.
In order for him to motivate his team, it is necessary for the manager to also be motivated; it is perceived, however, that this is not a simple task. Normally he has also been a teacher and, therefore, masters the pedagogical issues, but may have difficulty performing political and administrative functions. According to Lima[1], managers generally learn these functions precisely when they start working in school management. Although Moro et al.[12], in a broad bibliographic review on school climate, did not manage to find a consensus on the concept, according to the authors the references agree that climate concerns the school community’s perception of the environment and the relationships established at school.
According to Moro et al.[12], the investigation of school climate, despite still being little studied in Brazil, is important for each member of the school community to express their vision, as this set of perceptions provides a photograph of the environment and, in this way, the manager has more ease in establishing priorities on the areas that need interventions and improvements. Oliveira and Carvalho[15] also believe in the idea that the manager’s leadership can favor the adequate climate for more effective pedagogical work, which may result in good student performance. Among the research on school climate, few consider the opinions of the various actors involved, according to Moro et al.[12], however, Lima and Peres[16] consider that these different perceptions significantly affect the group’s behavior. Brás[9] places the manager as the conductor of pedagogical work and says that, in this position, they can contribute to a healthy school climate.
Given the above, the following question arises: how to maintain a positive school climate? Lima[1] offers a clue by stating that managers should prioritize a good relationship among all people who make up the school environment; this good relationship is, however, the result of long work. The ideal is that the manager does not lose sight of the professionalism that their role demands. Moro et al.[12] report that each school has its own climate, which varies according to the psychosocial atmosphere of each and influences the school dynamics, in addition to interfering with the quality of life of the people who attend the school and the teaching and learning process. Miranda[17] et al. agree that each school has its own climate and that this determines the productivity and quality of life of people. Lima[1], in turn, considers that the manager alone cannot be held responsible for educational quality, however, by being at the forefront of management, they must ensure the issues that contribute to a positive school climate.
This work sought to contribute to the discussion on important topics in schools, but it presented some limitations, such as, for example, considering only two databases for information collection, as well as analyzing only productions in Portuguese and more current references. Thus, it is important that other works on this and related topics be developed so that this discussion can continue, thereby contributing to the improvement of school environments in Brazil. This article is the result of a selection of information present in the literature, and its objective was never to exhaust the subject. From here, other research can be carried out to deepen the analyzed topics or add other circumstances to the established discussion. It was possible to conclude, however, that management does indeed play a fundamental role in motivating employees and in the school climate, and in order for it to perform favorably in this regard, it can make use of some tools analyzed during this study. It is believed that, thus, it will be possible to make the school climate more positive.
References
[1] Lima C.V.F. “Aprendendo a ser diretora de escola sendo”: um olhar para as Aprendizagens de diretoras iniciantes [Dissertação]. São Carlos (SP): Universidade Federal de São Carlos; 2022. Disponível em <https://repositorio.ufscar.br/handle/ufscar/16667>. Acesso em: 03 set. 2022.
[2] Souza A.R. As condições de democratização da gestão da escola pública brasileira. Ensaio: Avaliação e Políticas Públicas em Educação. 2019; 27(103): 271-290. DOI: 10.1590/S0104-40362018002601470.
[3] Lima L.C. Por que é tão difícil democratizar a gestão da escola pública? Educar em Revista. 2018; 34(68): 15-28. DOI: 10.1590/0104-4060.57479.
[4] Fauri M.T. As relações interpessoais no contexto escolar e a atuação da gestão: um estudo de caso [Monografia]. Três Passos (RS): Universidade Federal de Santa Maria; 2014. Disponível em: <https://repositorio.ufsm.br/handle/1/11774>. Acesso em: 03 set. 2022.
[5] Novello R. Relações interpessoais positivas: um estudo etnográfico em uma escola municipal de Cascavel PR [Dissertação]. Cascavel (PR): Universidade Estadual do Oeste do Paraná; 2020. Disponível em: <https://tede.unioeste.br/bitstream/tede/4833/5/Rejane%20Novello.pdf> Acesso em: 03 set. 2022.
[6] Oliveira I.C.; Vasques-Menezes I. Revisão de literatura: o conceito de gestão escolar. Cadernos de Pesquisa. 2018; 48(169): 876-900. DOI: 10.1590/198053145341.
[7] Simielli L. Revisão sistemática da literatura brasileira sobre diretores escolares. Cadernos de Pesquisa: Políticas Públicas, Avaliação e Gestão. 2022; 52: e08984. DOI: 10.1590/198053148984.
[8] Pereira R.S.; Silva M.A. Políticas educacionais e concepção de gestão: o que dizem os diretores de escolas de ensino médio do Distrito Federal. Educar em Revista. 2018; 34(68): 137-160. DOI: 10.1590/0104-4060.57219.
[9] Brás A.S.C. Liderança e cultura organizacional: o impacto da liderança do diretor na cultura [Dissertação]. Fafe (Portugal): Escola Superior de Educação de Fafe; 2021. Disponível em: <https://comum.rcaap.pt/handle/10400.26/40388>. Acesso em: 03 set. 2022.
[10] Oliveira A.C.P.; Waldhelm, A.P.S. Liderança do diretor, clima escolar e desempenho dos alunos: qual a relação? Ensaio: Avaliação e Políticas Públicas em Educação. 2016; 24(93): 824-844. DOI: 10.1590/s0104-40362016000400003.
[11] Perrella C.S.S.; Alencar F. Gestão para resultados e ações de controle na política educacional paulista. 2022. Educação em Revista. 2022; 38: e25020. DOI: 10.1590/0102-469825020.
[12] Moro A.; Vinha T.P.; Morais A. Avaliação do clima escolar: construção e avaliação de instrumentos de medida. Caderno Pesquisa. 2019; 49(172): 312-334. DOI: 10.1590/198053146151.
[13] Bandler P.C.C.P. A dimensão formativa como mobilizadora da ação supervisora [Dissertação]. São Paulo (SP): Universidade Católica de São Paulo; 2021. Disponível em: <https://repositorio.pucsp.br/jspui/handle/handle/25994>. Acesso em: 03 set. 2022.
[14] Holanda C.C. O desenvolvimento das competências socioemocionais na educação biocêntrica, na aprendizagem cooperativa e nos círculos de construção de paz a partir de uma narrativa autobiográfica [Tese]. Fortaleza (CE): Universidade Federal do Ceará; 2020. Disponível em <https://repositorio.ufc.br/handle/riufc/53011>. Acesso em: 03 set. 2022.
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[17] Miranda A.C.; Bertagna R.H.; Freitas L.C. Fatores que afetam o clima da escola: a visão dos professores. Pro-Posições. 2019; 30: e20160102. DOI: 1590/1980-6248-2016-0102.
Como citar
Cara D.S.; Navarro N.C. Gestão e motivação na percepção dos funcionários da escola: um estudo de 2012 a 2022. Revista E&S. 2023; 4: e20230068.
Sobre os autores
Diana de Souza Cara,
Serviço Nacional de Aprendizagem Comercial. Rua Quadros Sobrinho, centro, Limeira, São Paulo, Brasil.
Natália Capristo Navarro
, doutoranda em Educação. Universidade Federal Fluminense, Centro de Estudos Sociais Aplicados, Faculdade de Educação. Rua Professor Marcos Waldemar de Freitas Reis São Domingos, Niterói, Rio de Janeiro, Brasil
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